In case of any emergency maintenance that occurs out of office hours, weekends and/or public holidays you are required to call our after-hours emergency maintenance number that has been provided to you at the start of your tenancy.
Emergency situations that are generally those that can result in someone being injured or potentially damage a property. These may include:
If there is a power outage, we encourage you to call SA Power Networks on 13 12 61 or check their website for any reported current faults or scheduled maintenance work.
If there is a lack of water or no water, then we encourage you to call SA Water on 1300 650 950 or check their website for any reported faults or scheduled maintenance work. Also check that your water meter tap is not turned off. If there is a water leak at your property, your hot water system has ruptured etc. please ensure that you turn your water off at the mains (water meter) to save any further damage etc
SA Power Networks (Power outages) – 13 13 66
SA Water (Water leaks) – 1300 883 121
SES (Storm damage) – 132 500
APA (Gas leaks) – 1800 427 532